Returns & Exchanges
At The Baby Hamper Company, we want you to be delighted with your purchase, which is why we offer a 30-day hassle-free return policy on all non-personalized items. If you are not completely satisfied with your luxury baby gift, simply return it to us in its original, unused condition for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Contact our customer service team via email with your order number to request a Return Merchandise Authorization (RMA) and receive the return shipping address.
- 2.Package Your Item
Securely pack the items in their original luxury packaging and include the completed returns form to ensure your refund is processed accurately.
- 3.Ship the Parcel
Send your package back to us using a tracked postal service; please keep your proof of postage until we have confirmed receipt of your items.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.